Terms of Use

Effective Date: September 22, 2026
Last Updated: September 22, 2026

Welcome to Career Oxygen and The Performance Store™. These Terms of Use govern your access to and use of the Career Oxygen website, including all webpages, forms, assessments, videos, reports, educational materials, digital resources, booking tools, products, services, and related content made available through this website.

Career Oxygen is operated by Neon Ichthys, LLC dba Career Oxygen (“Career Oxygen,” “we,” “us,” or “our”).

Please read these Terms of Use carefully before using this website or purchasing a service.

1. Acceptance of These Terms

By accessing, browsing, using, submitting information through, booking, purchasing, downloading from, or otherwise interacting with this website, you agree to these Terms of Use, our [Privacy Policy], and our [Service Disclaimer].

If you do not agree to these Terms of Use, do not use this website, submit information, complete an assessment, book a service, purchase a product, or download any content.

These Terms of Use do not replace any separate written agreement that you may enter into with Career Oxygen. If a separate written agreement directly conflicts with these Terms of Use, the separate written agreement controls only with respect to the specific service covered by that agreement.

2. Scope of Website and Services

Career Oxygen provides educational, coaching, advisory, career-development, leadership-development, organizational-performance, and workplace-performance resources and services.

The website may include:

The Performance Store™ service menu.
Coaching+™ services.
EVGF™ Performance Alignment Audit tools and related reports.
Articles, videos, assessments, templates, guides, infographics, worksheets, and other educational resources.
Booking, intake, payment, and communication tools.
Career, performance, leadership, feedback, promotion, internal-mobility, workplace-decision, and organizational-alignment resources.

Information provided through the website is for general educational and developmental purposes. It is not legal, financial, tax, medical, mental-health, immigration, labor-relations, employment-law, or other licensed professional advice.

Your use of Career Oxygen services is also subject to the [Service Disclaimer].

3. Eligibility and Appropriate Use

You represent that:

You are at least 18 years old.
You have the legal ability to enter into these Terms of Use.
You will provide accurate and lawful information.
You will use the website and services only for lawful, personal, professional, or authorized business purposes.
You will not use the website or services in a manner that violates any applicable law, employer policy, contract, confidentiality obligation, intellectual-property right, or third-party right.

If you use this website or purchase services on behalf of an organization, you represent that you have authority to bind that organization to these Terms of Use.

4. No Guarantee of Outcomes

Career Oxygen does not guarantee any particular personal, professional, employment, career, financial, organizational, or workplace outcome.

We do not guarantee job security, avoidance of layoffs, retention, promotion, compensation, performance ratings, internal transfer, succession inclusion, external job placement, interview opportunities, job offers, employer decisions, or changes to an employer’s performance-management practices, policies, systems, leadership, budgets, staffing, strategy, or culture.

Recommendations, assessments, reports, tools, and advisory services are informed by professional experience, client-provided information, available research, and available data. They may identify conditions, questions, patterns, considerations, risks, opportunities, or possible next actions. They are not predictions, guarantees, employer decisions, legal opinions, or promises of a particular result.

Please review our full [Service Disclaimer] for additional information.

5. Client Responsibility

You remain solely responsible for:

Your decisions, actions, communications, and professional conduct.
Evaluating whether and how to act on any Career Oxygen information, recommendation, strategy, report, assessment, or guidance.
Protecting your own interests and complying with applicable laws, employer policies, contracts, confidentiality requirements, and professional standards.
Obtaining qualified legal, financial, tax, medical, mental-health, immigration, labor-relations, or other professional advice when appropriate.

Career Oxygen does not make decisions for you, your employer, a prospective employer, a recruiter, a manager, or any other third party.

6. Information You Provide

You are responsible for ensuring that information you provide to Career Oxygen is accurate, complete, current, and lawfully shared.

Do not provide:

Trade secrets.
Confidential employer information you are not authorized to disclose.
Classified, controlled, regulated, or proprietary information.
Protected health information.
Personal information about another person that you are not authorized to share.
Information that violates an employer policy, contract, privacy obligation, legal duty, or third-party right.

If you choose to provide work-related context, feedback, documents, or communications, remove or anonymize confidential, proprietary, personal, or sensitive information whenever possible.

Career Oxygen may rely on information you provide, but does not independently verify every fact, document, statement, or representation.

7. Assessments, Reports, and Technology-Assisted Tools

Career Oxygen may provide assessments, self-reflection tools, reports, templates, analyses, educational resources, and technology-assisted tools, including AI-enabled research, analysis, content development, workflow, and decision-support processes.

These tools and outputs:

Are educational, developmental, and informational.
May depend on the accuracy and completeness of information provided.
May contain limitations, errors, omissions, outdated information, bias, or interpretations requiring further evaluation.
Do not replace your independent judgment or qualified licensed professional advice.
Do not predict employer actions, employment outcomes, job security, promotion, compensation, layoffs, or the future of any particular role or organization.

The EVGF™ Performance Alignment Audit is a self-reflection and developmental tool. It identifies conditions that may be worth maintaining, monitoring, investigating, discussing, strengthening, or addressing. It is not a psychological assessment, legal opinion, employment-risk assessment, or forecast of future employer behavior.

8. Purchases, Payments, and Booking

Certain services, reports, sessions, products, or resources may require payment through a third-party payment processor or booking platform.

When you submit payment information, you represent that:

You are authorized to use the payment method provided.
Information submitted is accurate and complete.
You will pay all stated fees, charges, and applicable taxes.
You understand the scope of the selected service before purchase.

Prices, availability, service descriptions, and offerings may change at any time without prior notice. Career Oxygen reserves the right to correct pricing, description, typographical, or availability errors.

Unless otherwise stated in writing, purchases are for the specific service, session, resource, or package identified at the time of purchase. Purchases do not create an ongoing coaching subscription, recurring engagement, employment relationship, partnership, joint venture, or guarantee of future services.

Cancellation, rescheduling, refund, and no-show terms may be communicated during booking, checkout, in a service-specific agreement, or through written confirmation. Where a service-specific policy differs from these Terms of Use, the service-specific policy controls for that service.

9. Intellectual Property

All website content and Career Oxygen materials are owned by or licensed to Neon Ichthys, LLC dba Career Oxygen and are protected by applicable intellectual-property laws.

This includes, without limitation:

Career Oxygen name, logos, brand elements, and designs.
The Performance Store™.
Coaching+™.
EVGF™ and Employer Value Gravitational Field™.
Assessments, reports, templates, frameworks, tools, questionnaires, infographics, guides, worksheets, videos, articles, graphics, designs, text, software, and other content.

You may use purchased or downloaded materials only for your personal, internal professional-development, or authorized business use.

You may not, without prior written permission:

Copy, reproduce, distribute, publish, display, sell, license, transfer, modify, translate, reverse engineer, or create derivative works from Career Oxygen content.
Share paid materials with third parties who have not purchased or been authorized to receive them.
Remove copyright, trademark, proprietary-rights, or attribution notices.
Use Career Oxygen marks, frameworks, content, or materials to create or market a competing product, service, assessment, training, or advisory offering.
Use website content for commercial resale, training delivery, publication, or AI-model training without written authorization.

10. Limited License

Subject to these Terms of Use, Career Oxygen grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the website and any properly purchased or authorized materials for your own lawful personal or internal professional-development use.

This license does not transfer ownership of any content, framework, intellectual property, report, assessment, or material to you.

Career Oxygen may terminate this license if you violate these Terms of Use.

11. Testimonials, Examples, and Prior Results

Testimonials, examples, client stories, case studies, and descriptions of prior outcomes reflect individual experiences and circumstances.

They are provided for illustrative purposes only. They do not guarantee that you will achieve the same or similar outcome, including promotion, compensation increase, improved performance rating, internal transfer, job offer, job placement, retention, or other professional result.

Your circumstances, employer, goals, choices, performance, participation, market conditions, and other factors may differ materially from those described in any example or testimonial.

12. Third-Party Links and Services

This website may link to or integrate with third-party websites, applications, platforms, payment processors, scheduling tools, form providers, social-media platforms, videos, articles, or other resources.

Career Oxygen does not control and is not responsible for third-party content, availability, privacy practices, security, policies, services, products, statements, or actions.

Your use of third-party websites or services is subject to the terms, privacy policies, and practices of those third parties.

Links are provided for convenience and do not imply endorsement, sponsorship, partnership, or approval by Career Oxygen.

13. Prohibited Conduct

You may not use the website, content, tools, assessments, or services to:

Violate any law, regulation, contract, employer policy, confidentiality duty, or third-party right.
Upload, transmit, or share unlawful, harmful, defamatory, abusive, discriminatory, fraudulent, infringing, or deceptive material.
Impersonate another person or misrepresent your identity, affiliation, authority, credentials, or intentions.
Attempt unauthorized access to the website, forms, systems, accounts, databases, payment tools, or related technology.
Interfere with, disrupt, damage, overload, or compromise website security or functionality.
Scrape, harvest, mine, crawl, or systematically extract content or data without written permission.
Use automated tools, bots, scripts, or agents to access or copy the website in a manner not authorized by Career Oxygen.
Use Career Oxygen content, frameworks, or materials to create a competing service, product, assessment, or training program.
Submit confidential or proprietary employer information without authorization.

14. Website Availability and Changes

Career Oxygen may update, modify, suspend, restrict, or discontinue any portion of this website, content, product, service, tool, assessment, feature, or offering at any time and without notice.

We do not guarantee that the website or any content, resource, booking tool, form, purchase option, service, or feature will always be available, uninterrupted, secure, error-free, current, or free of harmful components.

You use the website at your own risk.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website, content, assessments, reports, resources, tools, and services are provided on an “as is” and “as available” basis.

Career Oxygen makes no express or implied warranties, representations, or guarantees regarding:

Accuracy, completeness, reliability, timeliness, usefulness, availability, or fitness for a particular purpose.
Outcomes from using the website, services, assessments, recommendations, reports, or resources.
Uninterrupted, error-free, secure, or virus-free operation of the website.
Third-party content, tools, platforms, services, or links.
Employment, career, organizational, financial, or professional outcomes.

To the fullest extent permitted by law, Career Oxygen disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and accuracy.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Neon Ichthys, LLC dba Career Oxygen, its owners, officers, employees, contractors, advisors, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising from or related to:

Your use of or inability to use the website, content, assessments, services, reports, or resources.
Any action or decision you make based on Career Oxygen information, guidance, or recommendations.
Employment decisions, workplace actions, employer conduct, hiring decisions, performance evaluations, compensation, promotion, termination, layoffs, or other third-party actions.
Loss of income, employment, opportunity, data, reputation, goodwill, business, or anticipated savings.
Errors, delays, interruptions, security issues, technology failures, third-party services, or unauthorized access.

To the fullest extent permitted by law, Career Oxygen’s total liability for any claim arising from or related to a purchased service will not exceed the amount you paid Career Oxygen for the specific service giving rise to the claim during the six months preceding the event giving rise to the claim.

Some jurisdictions do not allow limitations or exclusions of certain damages. In those jurisdictions, Career Oxygen’s liability will be limited to the fullest extent permitted by law.

17. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Neon Ichthys, LLC dba Career Oxygen and its owners, officers, employees, contractors, advisors, licensors, and service providers from and against claims, demands, liabilities, damages, losses, costs, and expenses—including reasonable attorneys’ fees—arising from or related to:

Your violation of these Terms of Use.
Your misuse of the website, services, tools, assessments, reports, or content.
Information, documents, content, or materials you provide.
Your violation of an employer policy, contract, confidentiality duty, law, regulation, or third-party right.
Your decisions, actions, communications, or conduct.

18. Governing Law and Venue

These Terms of Use are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute arising from or related to these Terms of Use, the website, or Career Oxygen services will be brought exclusively in the state or federal courts located in Ventura County, California, unless applicable law requires otherwise.

You consent to the personal jurisdiction and venue of those courts.

Note: Do not add mandatory arbitration or a class-action waiver unless a California attorney specifically drafts or reviews those provisions for your business and customer flow.

19. Changes to These Terms

Career Oxygen may revise these Terms of Use from time to time. The “Last Updated” date at the top of this page indicates when the Terms were most recently revised.

Your continued use of the website after updated Terms are posted means you accept the revised Terms to the extent permitted by law.

If a change materially affects a purchased service, Career Oxygen may provide additional notice where appropriate.

20. Severability

If any provision of these Terms of Use is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

21. Entire Agreement

These Terms of Use, together with the Privacy Policy, Service Disclaimer, any applicable service-specific policy, checkout terms, booking terms, and any separate written agreement between you and Career Oxygen, constitute the entire agreement between you and Career Oxygen regarding website use and the applicable services.

22. Contact Information

For questions about these Terms of Use, please contact:

Career Oxygen
Neon Ichthys, LLC dba Career Oxygen

Info@careerox2.com